Privacy policy

INFORMATION GATHERING
We gather information about you in different ways on the site. One of the objectives of collecting information about you is to provide you with an effective, serious and personalised experience. For example, we may use your contact information to:
Help make the site easier to use for you by not having to enter information more than once.
Help you quickly find information, products and services.
Inform you of new information, new products and services that we offer.
We personally collect information to identify you such as names, postal codes, addresses, e-mails, phone numbers, etc. that are voluntarily populated by visitors like you. The information you provide and that is collected is used to finalize your order, to keep you informed of promotions, content that might interest you. We also use this information to exchange with you regarding your questions to customer service, your returns or any other request from you.

COOKIES/TRACTING/TECHNOLOGY/LOG FILES
Like many sites, the site uses cookies and invisible pixels (also known as invisible GIF or "action tags") in order to accelerate your browsing on the site, and to recognize you.

1. cookies are small information that is stored as text files by your Internet browser on your hard drive. Most Internet browsers are initially configured to accept cookies. You can configure your browser to refuse cookies from websites or to remove cookies from your hard drive, but if you do, you will not be able to reach or use certain portions of the site. We must use cookies to allow you to select products, place them in your shopping cart and buy them. If you do, we keep track of your browsing activity and a record of your purchases. COOKIES ON THE SITE DO NOT INFILTRATE AND CANNOT PENETRATE A USER'S HARD DRIVE IN ORDER TO COLLECT CONFIDENTIAL INFORMATION FROM A USER. Our cookies are not "spyware".

2. invisible pixels help to run cookies and help us determine if a Web page of the site has been viewed and if so, how many times. For example, any electronic image on the site, such as an advertising banner, can function as an invisible pixel.

3. we may use the service of third party companies to help us adapt the content of the site to the users or to take care of the advertisements in our place. These companies may use cookies and pixel tags to measure the effectiveness of advertisements (such as Web pages visited or products purchased and in what quantity). All information that these third parties collect using cookies and invisible pixels is not related to personal information collected by us.

4. for example, Facebook collects certain information using cookies and pixel tags to determine which Web pages are being viewed or what products are being purchased. Please note that all information collected by Facebook using cookies and invisible pixels is not related to the personal information of users collected by us.

5.. Log files. As is the case with most Web pages, the site server automatically recognizes the Internet URL from which you access the site. We may also retain your Internet Protocol (IP) address, Internet service provider, and date and time for system administration, order verification, internal marketing, and system troubleshooting. (An IP address may indicate the location of your computer on the Internet.)

USE AND DISTRIBUTION OF INFORMATION
We want to provide you with excellent service and offer you the best products.

Therefore, we use your personal data to complete your order, provide customer service and communicate with you through personalized e-mails and newsletters. We also use this information to improve the presentation and content of our site as well as to improve our reach and our efforts in terms of marketing.

We do not sell, lend, Exchange or disclose your personal data or banking information to anyone, unless it is in the context of the prevention of fraud or investigation. In this case, we may be asked to share the data gathered with government agencies or other companies helping us. We may do so when: (1) authorized or required by law; or (2) when we try to protect you from unauthorized transactions or to prevent an unauthorized transaction or potential fraud; or (3) when we investigate a fraud that has already taken place. This information is never communicated to these companies for commercial purposes.

COMMITMENT TO DATA SECURITY
In order to protect your personal information, we take reasonable precautions and follow the best practices of the industry to ensure that they are not lost, misused, consulted, disclosed, altered or destroyed. Your information to identify yourself is kept safe and encrypted during the transmission type.

For payments, we use a certified payment gateway provider. All credit card information is encrypted by the payment card industry security standard (PCI-DSS). All payment gateways adhere to the standards set by the PCI-DSS as supervised by the PCI Security Standards Board, which is a joint effort of brands such as visa, MasterCard, American Express and discover. Therefore, we do not see and we do not keep your credit card data.

Even if we use standard precautions in the industry to protect your personal data, we cannot guarantee perfect security. The perfect 100% security does not exist at the moment either online or offline.

DESEGISTRATION/CORRECTIONS
If you wish to (a) correct or update your personal data, (b) no longer receive e-mails to your email address and/or (c) delete any personal data we have about you (d) complain or ask for more information, please send your request to festival-cannes@alann-marks.com.

UPDATING THIS PRIVACY POLICY
If we modify or update this privacy policy, we will publish the changes and updates on the site so that you are always aware of the information we collect, use and disclose. We encourage you to review this privacy policy from time to time to determine whether the privacy policy has been modified or updated.

If you have any questions regarding our privacy policy, please contact us at festival-cannes@alann-marks.com.